Terms & Conditions

We have written our Terms & Conditions in plain English. We will refer to these as the ‘Terms’ throughout. The brightsolid.com website is owned and run by brightsolid online innovation limited – we are a UK limited company, incorporated in Scotland. Our registered company number is SC274983, and our registered office address is Gateway House, Luna Place, Dundee Technology Park, Dundee, DD2 1TP. These Terms explain our conditions for you using the brightsolid.com website (including any other related services such as our blogs). If you use the website, you agree to the Terms. Our Privacy Policy forms part of the Terms, so please read that too. These Terms, the Privacy Policy and any other document we refer to in these Terms make up the whole agreement between us. If you do not agree with our Terms or Privacy Policy, you must not use the website.

Accessing our Site and Registration

You may have to register with us and be signed in to use some features of the website. If you are under 18, don’t register unless you have permission from your legal guardian (usually a parent) to do so. Keep your sign in details private at all times, do not share them with anybody, and let us know if you think somebody else has access to them. Do not use the ‘remember me’ feature to keep yourself signed in unless you are using your own personal computer. You must keep any personal information that you provide to us accurate and up to date, especially your email address.

Personal data

Please read our Privacy Policy to find out how we protect your personal data.

Intellectual property rights (including copyright) in our website

All intellectual property rights, including copyright, in the website and in all material and features provided by us as part of the website, belongs to us or has been licensed to us. You are not allowed to copy, reproduce, redistribute, download or use the website or any part of it other than as permitted here. All other rights are reserved.

Using the content on the website

You can use the content on the website for private and non-commercial purposes only. If you want to use the website, or content and features on the website, for anything apart from your own personal use, you must contact us to get our permission first.

Respecting your intellectual property rights (including copyright)

If you believe that you own the copyright in any of the content on the website, and we have not recognised you as the copyright owner, please contact us, and we will investigate quickly. While we are investigating, we may temporarily remove the content in question. If we agree that you are the copyright owner, we will work with you to find a solution that you agree with, or we will take the content in question off the website permanently.

Content created by users

On some parts of the website, you can make comments on any blog post . We will make any comments you make public (although these will have a screen name created by you attached to them, not your actual name).  If you do upload content, you must not:

a. publish something that you do not own the copyright in (or have permission to publish it from the copyright owner);

b. include anything that would be considered obscene, offensive, hateful or inflammatory; discriminatory; defamatory; or otherwise inappropriate (this is at our discretion);

c. break the law, for example by saying something that you could be sued for; or

d. share the personal information of living people without their permission. You are responsible for managing content you create, including using privacy settings we make available.

How we use content created by users

You keep the copyright in any content that you create or publish on the website; however, by publishing it, you give us permission to use it for any purpose connected to the website or our business and to edit, adapt or modify it as we wish. You may not assert any moral rights in the material that you create or publish on the website. If we use any of your personal information (for example, your name) in connection with it, we will ask your permission first. We also make your content available to other users of the website, to users of websites that are either part of our company group or with whom we have a partnership, and by internet search engines.

Monitoring content created by users

We do not monitor comments posted by our users, and we take no responsibility for information users publish. If you see something on the site that you think is offensive, illegal or which isn’t in line with these Terms, please let contact us at marketing@brightsolid.com. We do not guarantee that we will always remove it, but we will certainly look into it. We reserve the right to remove, at our sole discretion, any uploaded material which we deem to be unlawful, including any content which breaches the intellectual property of another party, racist or terrorist material, viruses or worms, and other unlawful, illegal or otherwise inappropriate material. Any content we do decide to remove will be done in accordance with our Take Down Procedures.

Availability and changes to the website

The availability of the website is not guaranteed. The website and all content and features on the website are provided on an ‘as is’ basis and are subject to change. We are not responsible for any content on anyone else’s website, even if we link to it. We do not warrant or promise that the website will always be available or fully functional at all times. We reserve the right to withdraw the website and any of the website content and features at any time, and will not be liable to you for any losses you may suffer as a result.

In the event we are notified that any of the material featured on the website, whether provided by us or user generated content, potentially infringes the rights of any third party, we reserve the right to remove that content in accordance with our Take Down Procedures. The content will remain removed until we have conducted our investigation into the allegations made and may be permanently removed, depending on the outcome of our investigation.

Things beyond our control

If we are prevented or delayed in the performance of our obligations under the Terms arising from or attributable to acts, events, omissions or circumstances beyond our control, including but not limited to, acts of God, perils of the sea or air, fire, flood, drought, explosion, sabotage, accident, embargo, riot, civil commotion or civil authority including acts of local government and parliamentary authority; breakdown of equipment; telecommunication failures; epidemic; war; terrorism; extreme adverse weather conditions; and labour disputes of whatever nature and for whatever cause arising including, but not limited to, work to rule, overtime, strikes and lockouts, then we will notify you of the circumstance and will be excused from the performance or the punctual performance as the case may be from the date of notice we provide you with for so long as such cause of prevention or delay continues.  We will not be liable to you for any loss you may suffer during as a result of circumstances beyond our control.

Customer support and complaints

We will always aim to fix problems where we can.  If you have a question, suggestion or complaint about the website or any of the content featured on the website, please contact our Customer Support team, and we will do our best to sort it out.

When we might stop you using the website

If you break these Terms, we reserve the right to stop you using the website.

Some legal bits:

Liability: The only warranties or promises we give are set out in this document and in so far as we are permitted to do so by law, all warranties in respect of the website are excluded. We can’t accept liability for any indirect or consequential losses, loss of data or any use of content you suffer from using the website, although we never limit liability for personal injury or death caused by our negligence or fraud. For any other loss you suffer that is caused by us, we limit the liability we have to you to the total money you spent on products and services offered on the website in the 12 calendar months before you make a claim against us.  Your statutory rights are not affected.

Assignment: These Terms and Privacy Policy are personal to you, and you are not allowed to transfer your rights under this agreement to anyone else.

Severance:  If any part of these Terms or Privacy Policy no longer applies or is no longer legally enforceable, then that part will be severed from the rest of the agreement and the rest will continue to apply.

The law

These Terms are made under English law, and any arguments about them will only be heard in English courts.

Changes to this agreement

Any changes we make to our rights under this agreement will be made in writing.

Contact Us

We hope that’s clear. If it isn’t or you have another question that isn’t covered, please contact us.